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© 2025 Matthijs Kouw

Service Design: A Product Management Perspective

What do users want? Organizations typically capture user demands in extensive documentation commonly known as ‘requirements’, align technical departments with ‘the business’, and start their development process, hopefully…

  • Post date November 22, 2022

Consultancy As Bullshit Job (Part 3)

This is the third of three posts on David Graeber’s notion of the ‘bullshit job’: pointless work that becomes psychologically destructive in cultures that associate work with self-worth.…

  • Post date January 13, 2022

Consultancy As Bullshit Job (Part 2)

This is the second of three posts on David Graeber’s notion of the ‘bullshit job’: pointless work that becomes psychologically destructive in cultures that associate work with self-worth.…

  • Post date March 17, 2020

“For Complex Work, There Are No Experts”

Last week (December 12-13, 2019), I took part in a Professional Scrum Master (PSM) II training course hosted by Christiaan Verweijs and Barry Overeem, a.k.a. The Liberators. I…

  • Post date December 19, 2019

Consultancy As Bullshit Job (Part 1)

The anthropologist David Graeber has introduced the notion of the ‘bullshit job’: pointless work that becomes psychologically destructive in cultures that associate work with self-worth. Bullshit jobs can…

  • Post date December 4, 2019

Becoming Entrepreneurial: Maximizing the Impact of the Product Owner

In Scrum, the Product Owner is the person responsible for maximizing value, for example through prioritization of development work, engaging stakeholders, and learning from the market and customers.…

  • Post date December 3, 2019

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© 2025 Matthijs Kouw

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